Contact Us
Need help? We're here for you 24/7. Reach out any time.
Email Support
Get a response within 2-4 hours
General Inquiries:
admin@researchmasters.name.ng
Technical Issues:
admin@researchmasters.name.ng
Careers & Partnerships:
hr@researchmasters.name.ng
WhatsApp Support
Instant messaging for quick assistance
24/7 Student Support:
+234 (712) 000-2186
Chat on WhatsAppCommon Support Topics
For Students
- How to post an assignment
- Managing bids and negotiations
- Payment and escrow questions
- Tracking task progress
- Requesting revisions
- Account settings and profile
For Writers
- Writer verification process
- How to submit bids
- Completing deliveries
- Payment withdrawal process
- Building your profile
- Quality guidelines
Technical Support
- Login and password issues
- File upload problems
- Chat not working
- Payment processing errors
- Browser compatibility
- Mobile app support
Send Us a Message
Our Response Times
Under 5 minutes
2-4 hours
Contact Form
4-8 hours
Complex Issues
24-48 hours
Frequently Asked Questions
WhatsApp responses typically come within 5 minutes. Email responses are usually within 2-4 hours. For complex technical issues or disputes, allow up to 24-48 hours for a thorough investigation.
Yes! Our support team operates 24/7, including weekends and holidays. We understand that academic deadlines don't take breaks, so neither do we.
For urgent matters, contact us via WhatsApp with "URGENT" in your first message. For payment or security issues, email admin@researchmasters.com with "URGENT" in the subject line.
For complex issues requiring detailed discussion, we can arrange a scheduled call. Contact us via email or WhatsApp to request a call appointment, and we'll coordinate a suitable time.